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SHIPPING & RETURNS

Shipping Policy

At Club Pickle™, we understand the importance of providing exceptional value and convenience to our customers. That's why we offer a free shipping policy to make your shopping experience even more enjoyable. Here are the key details of our free shipping policy:​

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  • Shipping Locations: We offer free shipping on orders over $50 within the Continental United States. For international orders, additional shipping charges may apply, and customers are responsible for any applicable customs duties or taxes.

  • Shipping Method: We select the most efficient and reliable shipping methods to ensure that your order is delivered safely and promptly. The specific shipping carrier and method may vary depending on your location and the nature of the products being shipped.

  • Order Processing Time: Once your order is placed, we strive to process it as quickly as possible. Since our apparel is Made to Order, processing times may vary depending on factors such as product availability, customization requirements, and order volume. Orders are gernerally processed within 5-7 days, Never exceeding 10 business days. We will provide you with an estimated shipping timeframe during the checkout process and keep you updated on the status of your order.

  • Delivery Time: The estimated delivery time for your order will depend on your location and the shipping method selected. While we make every effort to deliver your package within the estimated timeframe, please note that unforeseen circumstances or external factors beyond our control may cause delays. We appreciate your patience and understanding in such situations.

  • Tracking Information: Once your order has been shipped, we will provide you with tracking information, allowing you to monitor the progress of your package. You can use this information to stay updated on the estimated delivery date and make any necessary arrangements to ensure a smooth delivery.

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We are committed to providing you with a seamless shopping experience. If you have any questions or require further assistance regarding our shipping policy, our customer service team is here to help. Simply reach out to us, and we'll be happy to assist you.

Return &
Exchange Policy

We strive to provide our customers with the highest level of satisfaction. 

  • Made to Order: Since our products are made to order, they are tailored specifically to your preferences and specifications. This means that they may not be suitable for return or exchange if the issue is related to a change of mind or a preference for a different design.

  • Quality Concerns: If there is a defect or quality issue with your product, we are committed to resolving the problem promptly. Please notify our customer service team within 7 days of receiving the item, providing clear details and accompanying photographs, if applicable. We will work with you to find an appropriate solution, which may include repair, replacement, or refund, depending on the nature of the issue.

  • Size and Fit: To ensure the perfect fit, we encourage customers to review our size charts and measurement guidelines before placing their order. However, if you receive an item that does not fit as expected due to an error on our part (e.g., incorrect measurements or discrepancies), we will gladly offer a replacement, or refund, depending on the nature of the issue.

  • Exceptions: Certain items, such as customized products that cannot be resold, may not be eligible for return or refund unless there is a manufacturing defect or quality issue. Our customer service team will guide you through the process and provide specific instructions based on your unique situation.

  • Return Shipping: Customers are responsible for the shipping costs associated with returning the item, unless the return is due to a manufacturing defect or quality issue. We recommend using a reliable shipping method with tracking to ensure that the package reaches us safely.

We value your satisfaction and are committed to working with you to resolve any concerns regarding your purchase. Our customer service team is available to assist you throughout the return process and address any questions or queries you may have.

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